1. Our Approach
woqep is a user-generated content platform. We do not pre-screen all content, and we do not endorse the views expressed by our users. However, we are committed to removing content that violates our Terms of Service, Community Guidelines, or applicable law, or that infringes the rights of others.
This page describes the procedures for requesting removal of content and our policies for handling such requests.
2. How to Report Content
If you encounter content on the Service that you believe should be removed, you can report it in either of two ways:
(1) Use the "Report" button on the review or user profile. Select the reason for your report and submit. Our moderation team will review it.
(2) Send a written notice to legal@woqep.com that includes: (a) identification of the content; (b) the reason for your claim; (c) your contact information; and (d) a statement that you have a good faith belief the content is unlawful or violates our policies.
3. Copyright Infringement
If you believe content infringes your copyright, you may submit a copyright infringement notice. Your notice should include: (1) a physical or electronic signature; (2) identification of the copyrighted work claimed to have been infringed; (3) identification of the infringing material with enough detail for us to locate it; (4) your contact information; (5) a statement that you have a good faith belief the use is unauthorized; and (6) a statement that the information is accurate and you are authorized to act for the copyright owner.
Send copyright notices to: legal@woqep.com (Subject: Copyright Infringement Notice).
4. Counter-Notices
If you believe content removed in response to a copyright infringement notice was the result of a mistake or misidentification, you may submit a counter-notice. Your counter-notice should include: (1) your physical or electronic signature; (2) identification of the removed material; (3) a statement that you have a good faith belief the material was removed in error; and (4) your contact information and consent to the appropriate legal process.
If we receive a valid counter-notice, we may restore the removed content at our discretion, subject to the original complainant's right to pursue further action.
5. Response Time
We aim to review and respond to all reports within 24 to 72 hours. Urgent matters involving imminent harm, child safety, or clear illegality are prioritized.
We will notify the user who posted the content of the action taken, unless doing so would compromise an active investigation or is otherwise prohibited by law.
6. Repeat Infringers
We reserve the right to terminate the accounts of users who are repeat infringers of intellectual property rights or who repeatedly violate our Community Guidelines.
7. Good-Faith Moderation
We will not be held liable for good-faith removal of content that we believe, in our sole discretion, violates our policies or applicable law. If you believe content was removed in error, you may appeal by replying to the removal notification or by contacting us at legal@woqep.com.
8. Contact
For all content-removal requests, contact: legal@woqep.com.